Google Duplex

The Future Is Here!

"Today we announce Google Duplex, a new technology for conducting natural conversations to carry out “real world” tasks over the phone. The technology is directed towards completing specific tasks, such as scheduling certain types of appointments. For such tasks, the system makes the conversational experience as natural as possible, allowing people to speak normally, like they would to another person, without having to adapt to a machine."

With this new technology from Google all the routines calls could be history. Just imagine how many wasted hours could be saved with this technology.

Pros:
Less routine calls for restaurants, hotels etc.

Cons:
Employees from call centers have a big problem