Jatana

Introduction

Customer Support is always an important process to any digital product. As your product grows, you need more customer service agents to support your customers. In some cases, your agents don't have enough time to support every requests and your customers have to wait for a long time and this can make you lose your customers. Jatana is a solution which helps companies boost customer support agents productivity and automate boring tasks.

Features

• Integrate Jatana into your Zendesk system and let it learn historical data to automate support tasks.
• Give your agents the best answers based on previous data.
• Send requests to right agents to boost productivity.